Essential skills: It is critical that the candidate demonstrate the ability to: Manage own and colleagues' occupational health and welfare by participating in and facilitating workplace debriefing and support processes, in particular, to: work in accordance with the organisation's occupational health and welfare policies and procedures make appropriate use of feedback and self assessment techniques to accurately identify occupational health and welfare issues use appropriate debriefing techniques in accordance with organisation standards and procedures accurately identify risk and issues that will affect the well being of self or colleagues provide advice, encouragement and support to colleagues to ensure that the workplace occupational health and welfare needs are met accurately interpret and comply with legal and procedural requirements understand own work role and responsibilities in relation to workplace work health and safety (WHS) In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate application of skills in: interpersonal relationship, such as questioning and active listening (paraphrasing, clarifying, summarising) techniques, including non-judgemental and empathic approaches performance planning and feedback that will provide regular and constructive feedback to colleagues response ranging from responding sensitively and appropriately, to providing constructive feedback on performance assessment for a broad range of unpredictable problems involving analysis, assessment and evaluation, for example, identifying levels of risk that will affect occupational health and welfare of self and/or colleagues problem solving for a defined range of unpredictable problems that may affect levels of occupational health and welfare collaboration between worker and client, and between services and other providers literacy and communication in relation to analysis, evaluation and presentation of information including preparing documents and reports related to WHS and welfare issues collaboration between worker, clients and colleagues and between services and other providers |